Feeling overwhelmed by home care budgets and services? You’re not alone. Five Good Friends makes the process easy, personal, and human. We believe great care starts with a genuine connection, supporting you to live independently and comfortably at home. With our help, your care journey becomes simple.
What is the Five Good Friends and its Purpose?
Five Good Friends helps older Australians and NDIS clients live independently by connecting them with over 4,000 vetted care professionals. We focus on building genuine connections and providing personalized services tailored to your needs. Whether you require aged care or disability support, we make your journey simple and human, with a commitment to quality and safety.
Supporting Aged Care and NDIS Clients across Australia
At Five Good Friends, we offer comprehensive support for both aged care and NDIS clients. Our in-home aged care helps you stay independent and connected in your own home, while our NDIS services focus on increasing independence and social inclusion. You have full choice and control over your care, from self-management to fully coordinated support.
Our team guides you through every step, making home care simple so you can enjoy a fulfilling life.
Commitment to Quality and Safety in Home Care Services
Your safety is our top priority. Five Good Friends maintains high standards by rigorously vetting care professionals for qualifications and trustworthiness.
Our services meet national safety and quality criteria under the Aged Care Quality Standards and NDIS Quality and Safeguards Commission, so you can be confident in your care.
We also use technology to enhance safety—our software reviews visit notes in real time and alerts our clinical team to any concerns, ensuring prompt action and peace of mind for you and your family.
Services Offered by Five Good Friends
Five Good Friends provides a range of services, including personal care, nursing, home maintenance, and companionship—customized to your needs. We offer flexible support for both short-term and ongoing assistance.
Our disability supports and coordination promote greater independence. We assist with personal care, community access, and specialized needs.
Personal Care, Support Coordination, and Community Access
Finding the right care team is key to feeling comfortable and supported. We offer services to help with daily living and community engagement, matching you with a dedicated Helper who understands your needs.
Our services promote independence and social inclusion, including:
* Personal care and nursing
* In-home and community disability supports
* Transport and companionship
* Allied health services
* Support coordination
Whether you need help at home or want to connect more with your community, we’ll create a tailored plan. With Five Good Friends, you can choose the services that best fit your lifestyle.
Specialized Assistance for Disability and Aging Needs
Our clinical team, with over 400 years of combined experience, specializes in aging and disability care. After assessing your needs, we create a personalized care plan. Our technology ensures added safety by alerting our clinicians to any concerns during visits, enabling swift responses.
You can trust us for expert, compassionate support tailored to your individual needs.
How to Start Your Care Journey with Five Good Friends
Starting your care journey with us is simple and hassle-free. Whether you have a home care package or are exploring options, we’re here to help.
Register online or call us, and we’ll guide you through personalized planning to ensure your care plan fits your needs. Here’s how easy it is to get started.
Easy Online Registration and Guided Forms
Ready to get started? Register online in just 90 seconds by completing our guided form. You’ll receive an email summary for your records, and our team will contact you within 24 hours to discuss your needs.
Prefer to call? Reach us at 1300 787 581.
You can also use our AI plan builder to explore weekly support options and see how your budget can be used effectively.
Personalized Planning and Home Visits
After registering, schedule a 15-minute consultation to discuss your care needs. We’ll then match you with a dedicated helper who suits your personality and requirements, ensuring consistency and connection. Once onboarded, you’ll begin your care journey for a more independent life at home. Home visits can be arranged to help your team understand your environment and preferences.
Key Features for Carers and Clients
The Good Friends app is intuitive and easy to use for both clients and carers. As one member said, “The app is wonderful—easy to use with information at the press of a button.” It streamlines scheduling and communication.
For clients and families, the app provides transparency and control, allowing you to:
* View your personalized care plan
* Book services from your phone
* See real-time updates from Helper visits
* Manage your budget and view statements
* Communicate easily with your care team
For Helpers, the app simplifies work management. They can check in and out of visits, access client details, and manage schedules efficiently—enabling them to focus on delivering quality care.
Managing Care Plans and Communication
Effective care plan management and clear communication are key to successful home care. The Five Good Friends app centralizes everything, making it easy to stay organized and informed. You can quickly review and update care plans as needed.
The app encourages transparent communication with your family and support team. Monthly statements and a clear accounting system show exactly how your funds are used—one member called it a “transparent accounting system” in a research study.
Real-time visit notes offer peace of mind that your loved one is cared for. We’re committed to keeping you informed and in control.
These stories reflect our mission: providing reliable, compassionate support so people can live better lives at home.
Conclusion
In conclusion, Five Good Friends stands out as a beacon of support for individuals needing aged care and disability services across Australia. With a focus on personalized care and the commitment to quality and safety, their services cater to diverse needs, ensuring that every client receives the attention they deserve.